Get in touch with us.
If you have any queries, please do not hesitate to contact us. We aim to reply within 24 hours.
Please note that our Customer Service opening times are 8am-8:30pm, Monday to Friday.
For general or customer enquiries please use the contact form or email us at info@montclairwatches.com
FAQ
Check out the most common questions our customers asked.
Do you ship worldwide?
Yes, we offer worldwide shipping. Your Montclair & Co. timepiece will be carefully packaged and shipped securely to your location.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number and link to monitor your shipment in real-time.
Do you offer a money-back guarantee?
Yes, we offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund. The watch must be in its original condition and packaging.
How do I return or exchange my watch?
To initiate a return or exchange, please contact our customer support team. We will provide you with return instructions and a prepaid shipping label if applicable.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.
Other questions?
Our team is available Monday to Friday, 8:00 AM – 8:30 PM. You can reach us via email, live chat, or through our contact form on the website.
